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In the ever-evolving insurance landscape, ensuring the accuracy and integrity of claims is more important than ever.
Surveillance Investigations
The Critical Role of Surveillance in Claims Integrity
While a thorough open-source investigation lays the groundwork, combining it with strategic surveillance is key to gathering evidence to ensure a balanced assessment and the integrity of the claims process.
Surveillance not only verifies the information but also plays a vital role in settling claims efficiently and fairly.
Why Surveillance Matters
Here’s how surveillance can add value to your organisation.
01.
Verifying
Accuracy
Surveillance provides real-time insights into a claimant's activities, helping you confirm whether their behaviour matches the information from the open-source investigation and their reported claims.
This ensures your decisions are based on the most accurate and up-to-date data.
02.
Identifying Discrepancies
Surveillance can reveal inconsistencies between a claimant's reported condition and their observed behaviour.
For example, if a claimant reports a debilitating injury but is seen engaging in physical activities, this discrepancy is critical for informed decision-making.
03.
Preventing
Fraud
The possibility of surveillance can deter fraudulent activity.
Knowing they might be observed, claimants are more likely to be honest about their circumstances, helping you maintain the integrity of your claims process.
04.
Facilitating Claim Settlement
It can provide clear, objective evidence to resolve a claim quickly and fairly.
By confirming the validity of a claim or revealing issues that need further scrutiny, surveillance helps move the claim toward a timely and equitable settlement.
Real-World Impact
Our surveillance services have successfully identified misrepresented injuries, prevented fraudulent claims, and ensured compliance with claim terms, all of which have facilitated timely claims settlement.
These successes demonstrate the significant benefits of integrating surveillance into your claims management strategy.
Who We Have Worked With
Our Approach to Surveillance
1. Planning & Strategy
We begin by developing a detailed surveillance plan tailored to the findings of your open-source investigation or specific needs. This ensures we target the most relevant aspects of each case.
2. Execution
Our experienced surveillance professionals conduct discreet and thorough monitoring, capturing accurate data and observations without disrupting the claimant’s daily life.
3. Reporting
We provide clear, objective reports supported by comprehensive evidence, including photographic and video documentation. These reports are designed to integrate into your claims review process seamlessly.
4. Integration
The insights gained from our surveillance are incorporated into your overall claim review, offering a complete and informed perspective that supports fair and efficient claim settlement.
1. Planning & Strategy
We begin by developing a detailed surveillance plan tailored to the findings of your open-source investigation or specific needs. This ensures the focus on the most relevant aspects of each case.
2. Execution
Our experienced surveillance professionals conduct discreet and thorough monitoring, capturing accurate data and observations without disrupting the individual’s daily life.
3. Reporting
We provide clear, objective reports supported by comprehensive evidence, including photographic and video documentation. These reports are designed to integrate into your claims review process seamlessly.
4. Integration
The insights gained from our surveillance are incorporated into your overall claim review, offering a complete and informed perspective that supports fair and efficient claim settlement.
Why Choose Us
The team at Nemesis has over 150 years of law enforcement and civil litigation experience to ensure that we meet your personal, tailored, investigative needs.
We have
all-encompassing experience
Our team has worked with government organisations, including law enforcement, Commonwealth, State, and Local Governments, and has collaborated with universities, schools, religious organisations, not-for-profits, and private businesses.
We uphold the highest
security & professionalism
Our customers deserve the highest level of support, and we work tirelessly to maintain those standards. When you choose to work with our team, know that you are consistently choosing quality and excellence.
We taylor our services
to your needs
We are proud to offer personalised services that meet your specific needs, providing you with the confidence and peace of mind that comes from working with true professionals.
We specialise in
simplifying elaborate issues
We tackle the most complex issues, risks, investigations, and reviews, transforming them into clear, actionable solutions.
Contact Us
Book a complimentary call by filling out the form
below and we’ll get back to you promptly.
Let's work together to achieve exceptional results.
Contact
Details
Email (General)
Phone
1300 1 NEMESIS (1300 163 637)​
Email (School Safety)
Opening Hours
Mon - Fri: 9am-5pm